Copilot Agents
AI that picks up work on its own
Agents are specialised AI helpers with their own task, sources and permissions. We help you choose them, set them up and keep them in hand.
In short
What is a Copilot agent?
A Copilot agent is a specialised AI helper with its own task, sources and permissions that picks up recurring work on its own, from answering standard questions to preparing documents.
Choosing, configuring and governing the right agent keeps it useful and safe within your tenant. Copilot Cursus advises on this independently, building on AI work delivered daily since 2022.
What is an agent?
An AI with one clear task
You set an agent up for one goal: answer questions from a document set, check proposals, run research. With its own instructions, knowledge sources and permissions.
It runs several steps in a row without you steering each one. That makes agents a fit for work that keeps coming back.
24/7
An agent keeps working on the task you give it — even while you do something else.
Ready to use
Agents you can put to work today
Microsoft ships a growing set of agents. These are where organisations see value fastest.
Researcher
Research across your data and the web
Searches documents, mail and the web, then hands back a grounded report. Built for market analysis and client prep.
Analyst
A data analyst that thinks along
Reasons over raw data, writes the code and returns insights and visuals. No pivot tables to build yourself.
SharePoint agents
A help desk on your document library
Turn a SharePoint site into an agent that answers from exactly those files: handbooks, contracts, HR policies.
Agent Builder
Build simple agents yourself
People build their own agents in plain language, like a proposal check against your checklist. No code required.
Copilot answers questions. Agents pick up work.
The step after adoption: hand recurring work to AI with its own task and clear boundaries.
Our role
How we help you with agents
Use-case selection
We pick the agents with the fastest, measurable payoff — before anything gets built.
Setup & implementation
We configure agents on your sources, test with real questions and train the teams.
Governance & management
Who may build agents and what may they see? We arrange control without sprawl.
How we work
From exploration to a managed agent
Four steps from first idea to an agent that runs safely under management.
- 1 step 1
Explore
Working session: which process, which sources and what payoff. One scoped first agent.
- 2 step 2
Build
We set the agent up on your sources and connect systems where needed.
- 3 step 3
Test
Real questions, edge cases and escalation — the agent only goes live once the answers hold up.
- 4 step 4
Manage
Clear ownership, monitoring and governance, so the agent stays useful and safe.
FAQ
Frequently asked questions
What is the difference between Copilot and a Copilot Agent?
Copilot is an assistant that responds to your questions inside the app you are working in. A Copilot Agent is more specialised and more independent: it has its own task, its own knowledge sources and the ability to run several steps in a row — sometimes triggered by an event rather than a question.
Do we need extra licences for agents?
It depends on the agent. Some are included with Microsoft 365 Copilot; others, like Researcher and Analyst, need specific licences or usage credit. We advise independently on the smartest combination for your situation, so you do not pay for capability you never use.
How do we stay in control of what agents do and see?
Agents work within the same security boundaries as Microsoft 365 Copilot: they only see data the user or the agent has explicit access to. Through the Microsoft 365 admin centre you decide who may build, publish and use agents. Governance belongs with every agent rollout, and we include it as standard.
Where do we start with agents?
With a process, not the technology. The best first agents sit on work that recurs, has clear sources and measurably costs time: questions from a handbook, document checks against a fixed checklist, client preparation. In a working session we pinpoint the processes with the fastest payoff.
Which process in your organisation deserves an agent?
In a free session we pinpoint the processes where an agent saves time right away.